Assisters vs. Intercom Fin: AI Support Agent Comparison
Comparing Assisters to Intercom Fin for AI-powered customer support. Features, pricing, and use cases.
Assisters vs. Intercom Fin: AI Support Comparison
Both promise AI-powered support, but they take different approaches.
Quick Comparison
| Feature | Assisters | Intercom Fin |
|---------|-----------|--------------|
| **Best for** | Knowledge experts | Support teams |
| **Pricing** | Pay per use | $74/seat + fees |
| **Setup** | Minutes | Days to weeks |
| **Embedding** | Any website | Intercom widget |
| **Monetization** | Competitive share | None |
| **CRM** | Basic | Deep integration |
Intercom Fin
**Strengths**:
- Native CRM integration
- Human agent handoff
- Conversation routing
- 50%+ resolution rate
- Multi-language
**Weaknesses**:
- Expensive ($74/seat minimum)
- Requires Intercom ecosystem
- Complex setup
**Best for**: SaaS companies with support teams using Intercom.
Assisters
**Strengths**:
- Upload any knowledge
- Embed anywhere
- Built-in monetization
- Minutes to deploy
- Simple pricing
**Weaknesses**:
- No native CRM
- Simpler routing
**Best for**: Experts and businesses wanting specialized knowledge AI.
Pricing Example
**Intercom Fin** (5 agents, 500 resolutions):
- 5 × $74 = $370
- 500 × $0.99 = $495
- **Total: ~$865/month**
**Assisters** (500 conversations):
- Free to deploy
- **Revenue to you: ~$87.50/month**
[Try Assisters Free →](/signup)