Cookie Policy
Last Updated: January 2026
Assisters, LLC ("Assisters," "we," "us," or "our") uses cookies and similar tracking technologies on our platform. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
We also use similar technologies such as local storage and session storage to store small amounts of data on your device.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the platform to function properly. They include:
- Authentication cookies: To keep you signed in securely
- Session cookies: To maintain your session state
- Security cookies: To protect against fraud and unauthorized access
- Preference cookies: To remember your settings (like dark mode)
Functional Cookies
These cookies enable enhanced functionality:
- Theme preferences: Light/dark mode settings
- Chat history: Conversation state within sessions
- User preferences: Dashboard layout and display settings
Analytics Cookies
We may use analytics cookies to understand how visitors interact with our platform. This helps us improve our services. These cookies collect information in an anonymized form.
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Supabase: For authentication and data storage
- Stripe: For secure payment processing
- Vercel: For platform hosting and analytics
These third parties may set their own cookies according to their privacy policies. We recommend reviewing their respective policies for more information.
4. Local Storage
In addition to cookies, we use local storage for:
- User preferences: Theme settings, sidebar state
- Visitor identification: For embedded Assisters (anonymous visitor IDs)
- Draft content: Temporary storage of unsaved work
Local storage data persists until you clear your browser data or we explicitly remove it.
5. Your Choices
You have several options for managing cookies:
- Cookie preferences: Use the cookie banner to manage analytics and marketing preferences at any time.
- Browser settings: Most browsers allow you to control cookies through their settings. You can block or delete cookies, though this may affect platform functionality.
- Essential cookies: These cannot be disabled as they are necessary for the platform to function.
- Analytics opt-out: You can opt out of analytics tracking through your browser's Do Not Track setting.
6. Cookie Duration
Cookies we use fall into two categories based on their duration:
- Session cookies: These are temporary and are deleted when you close your browser.
- Persistent cookies: These remain on your device for a set period (e.g., authentication tokens may last up to 30 days).
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.
8. Contact Us
If you have questions about our use of cookies, please contact us: