How to Add a Chatbot to Shopify in 2026
Step-by-step guide to adding an AI chatbot to your Shopify store. Boost conversions and automate support.
How to Add a Chatbot to Shopify
Add AI-powered customer support to your Shopify store in minutes.
Why Add a Chatbot?
- Answer product questions instantly
- Reduce support tickets
- Available 24/7
- Increase conversions
Prerequisites
- Shopify store (any plan)
- Product content ready
- Assisters account
Step-by-Step Setup
Step 1: Create Your Assisters Account
Sign up at assisters.io (free to start).
Step 2: Create New Assistant
- Click "Create Assister"
- Name it (e.g., "Store Assistant")
- Add description
Step 3: Train on Your Products
**Export from Shopify**:
- Products > Export > CSV
- Upload to Assisters
**Or add manually**:
- Product descriptions
- FAQs
- Policies (shipping, returns)
Step 4: Get Embed Code
- Go to assistant settings
- Click "Embed"
- Copy the code snippet
Step 5: Add to Shopify
**Option A: Theme Code**
1. Online Store > Themes > Edit code
2. Find theme.liquid
3. Paste code before </body>
4. Save
**Option B: Shopify App (Coming Soon)**
Direct integration without code editing.
Step 6: Test
- Visit your store
- Click the chat widget
- Ask product questions
Customization
**Position**: Bottom-right, bottom-left, custom
**Colors**: Match your brand
**Welcome message**: Set first greeting
Best Practices
1. **Include all products** - More data = better answers
2. **Add policies** - Shipping, returns, payment
3. **Test thoroughly** - Ask what customers ask
4. **Monitor and improve** - Check conversations
Your Shopify store, with 24/7 AI support.
[Create Your Shopify Assistant →](/signup)