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How to Add a Chatbot to Shopify in 2026

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How to Add a Chatbot to Shopify in 2026

Step-by-step guide to adding an AI chatbot to your Shopify store. Boost conversions and automate support.

Assisters TeamNovember 26, 20255 min read

How to Add a Chatbot to Shopify

Add AI-powered customer support to your Shopify store in minutes.

Why Add a Chatbot?

  • Answer product questions instantly
  • Reduce support tickets
  • Available 24/7
  • Increase conversions

Prerequisites

  • Shopify store (any plan)
  • Product content ready
  • Assisters account

Step-by-Step Setup

Step 1: Create Your Assisters Account

Sign up at assisters.io (free to start).

Step 2: Create New Assistant

  • Click "Create Assister"
  • Name it (e.g., "Store Assistant")
  • Add description

Step 3: Train on Your Products

**Export from Shopify**:

  • Products > Export > CSV
  • Upload to Assisters

**Or add manually**:

  • Product descriptions
  • FAQs
  • Policies (shipping, returns)

Step 4: Get Embed Code

  • Go to assistant settings
  • Click "Embed"
  • Copy the code snippet

Step 5: Add to Shopify

**Option A: Theme Code**

1. Online Store > Themes > Edit code

2. Find theme.liquid

3. Paste code before </body>

4. Save

**Option B: Shopify App (Coming Soon)**

Direct integration without code editing.

Step 6: Test

  • Visit your store
  • Click the chat widget
  • Ask product questions

Customization

**Position**: Bottom-right, bottom-left, custom

**Colors**: Match your brand

**Welcome message**: Set first greeting

Best Practices

1. **Include all products** - More data = better answers

2. **Add policies** - Shipping, returns, payment

3. **Test thoroughly** - Ask what customers ask

4. **Monitor and improve** - Check conversations


Your Shopify store, with 24/7 AI support.

[Create Your Shopify Assistant →](/signup)

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