Table of Contents
Making Your AI Assistant Accessible to Everyone
1 in 4 adults has a disability. Is your AI assistant serving them?
Why Accessibility Matters
26% of adults have some disability
Legal requirements (ADA, EAA)
Larger addressable market
Better experience for everyone
Accessibility Considerations
Visual Impairments
Screen reader compatibility
High contrast support
Keyboard navigation
Clear focus indicators
Hearing Impairments
Text-based is naturally accessible
Visual notifications for alerts
Captions for any audio/video
Motor Impairments
Large click/tap targets
Keyboard-only operation
Reduced motion options
Generous timeout settings
Cognitive Considerations
Simple, clear language
Consistent navigation
Error recovery support
Reading level appropriate
Implementation Checklist
Semantic HTML in chat widget
ARIA labels on interactive elements
Keyboard navigation support
Color contrast 4.5:1 minimum
Focus visible indicators
Screen reader testing
Motion reduction respect
Testing Your AI
Navigate with keyboard only
Test with screen readers (NVDA, VoiceOver)
Check color contrast
Verify at 200% zoom
Test with voice control
Accessible AI is better AI for everyone.