How to Add a Chatbot to Shopify

Add AI-powered customer support to your Shopify store in minutes.

Why Add a Chatbot?

• Answer product questions instantly
• Reduce support tickets
• Available 24/7
• Increase conversions

Prerequisites

• Shopify store (any plan)
• Product content ready
• Assisters account

Step-by-Step Setup

Step 1: Create Your Assisters Account

Sign up at assisters.io (free to start).

Step 2: Create New Assistant

• Click "Create Assister"
• Name it (e.g., "Store Assistant")
• Add description

Step 3: Train on Your Products

Export from Shopify:

• Products > Export > CSV
• Upload to Assisters

Or add manually:

• Product descriptions
• FAQs
• Policies (shipping, returns)

Step 4: Get Embed Code

• Go to assistant settings
• Click "Embed"
• Copy the code snippet

Step 5: Add to Shopify

Option A: Theme Code

1. Online Store > Themes > Edit code
2. Find theme.liquid
3. Paste code before </body>
4. Save

Option B: Shopify App (Coming Soon)

Direct integration without code editing.

Step 6: Test

• Visit your store
• Click the chat widget
• Ask product questions

Customization

Position: Bottom-right, bottom-left, custom

Colors: Match your brand

Welcome message: Set first greeting

Best Practices

1. Include all products - More data = better answers
2. Add policies - Shipping, returns, payment
3. Test thoroughly - Ask what customers ask
4. Monitor and improve - Check conversations

Your Shopify store, with 24/7 AI support.

Create Your Shopify Assistant →