GDPR Compliance for AI Assistants: Complete Guide

Serving EU customers with AI? GDPR applies. Here's your compliance roadmap.

GDPR Basics for AI

**What's covered:**

• Personal data of EU residents
• Regardless of where you're based
• Includes chat conversations with identifiable data

Key GDPR Requirements

1. Lawful Basis

You need a legal reason to process data:

• **Consent**: User agrees (best for chat)
• **Contract**: Necessary for service delivery
• **Legitimate interest**: Documented business need

2. Transparency

Users must know:

• They're talking to AI
• What data is collected
• How it's used
• How long it's kept

3. Data Minimization

Only collect what you need. Don't store chat history forever "just in case."

4. Right to Access

Users can request their data. Have a process ready.

5. Right to Deletion

Users can request data deletion. Implement this capability.

6. Data Security

Protect personal data with appropriate measures.

Compliance Checklist

• [ ] Privacy notice mentions AI/chatbot
• [ ] Consent mechanism before chat
• [ ] AI disclosure ("You're chatting with AI")
• [ ] Data retention policy
• [ ] Data subject request process
• [ ] Security measures documented
• [ ] Vendor agreements (DPA) in place

Common Mistakes

• No AI disclosure
• Keeping chat logs indefinitely
• No consent mechanism
• Missing vendor agreements
• No deletion capability

GDPR compliance isn't optional. Get it right from the start.

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